phk111 Privacy Policy

1 Introduction

phk111 is an online casino and sports betting platform designed for Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and other cities throughout the Philippines. We are committed to protecting your personal data and respecting your privacy in accordance with applicable Philippine law — specifically the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Privacy Policy applies to all personal data collected through the phk111 website, its mobile-optimized web interface, customer support interactions, and any other services offered under the phk111 brand. It applies to all registered players, prospective players who interact with the Platform without completing registration, and any individual whose personal data is processed by phk111 in the course of our operations.

This policy should be read together with phk111's Terms and Conditions, which are incorporated herein by reference. In the event of any conflict between the Terms and Conditions and this Privacy Policy with respect to data privacy matters, this Privacy Policy shall prevail.

2 Who We Are

For the purposes of this Privacy Policy, the data controller responsible for your personal information is phk111, operating the online gaming platform accessible at phk111.net. phk111 determines the purposes and means by which your personal data is processed in connection with the services offered on the Platform.

phk111 operates its gaming platform in accordance with applicable Philippine regulatory frameworks. Any questions regarding how phk111 handles personal data, or any requests to exercise your privacy rights, should be directed to our Data Protection Officer (DPO) using the contact details provided in Section 16 of this policy.

3 Information We Collect

phk111 collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security of the Platform. The categories of personal information we may collect include, but are not limited to, the following:

3.1 Account Registration Data

When you register a phk111 account, we collect information including your full legal name, date of birth, gender, nationality, residential address (including city and province within the Philippines), email address, and mobile number. This information is required to create and verify your phk111 account.

3.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations, phk111 may request copies of government-issued identification documents, such as a Philippine passport, SSS ID, PhilSys National ID, driver's license, PRC ID, or UMID card. We may also request proof of address documents and payment method verification information.

3.3 Financial Data

phk111 collects financial information related to deposits and withdrawals, including payment method identifiers (e.g., your GCash or Maya mobile number, BPI or BDO account name), transaction amounts, and transaction dates. Full payment account credentials such as PINs or passwords are never stored by phk111.

3.4 Gameplay & Transaction Data

We collect records of all gaming activity on the phk111 platform, including bets placed, games accessed, session durations, win and loss records, bonus usage history, and promotional participation. This data is used for account management, fraud prevention, and regulatory compliance purposes.

3.5 Technical & Device Data

When you access phk111, we automatically collect technical information including your IP address, browser type and version, device type and model, operating system, screen resolution, referring URLs, pages viewed, and time stamps of your interactions with the Platform.

3.6 Communications Data

If you contact phk111 through our live chat support, email, or any other communication channel, we retain records of those communications including the content of your messages, the date and time of contact, and any resolution provided. This data is used to improve our support services and maintain accurate records.

4 How We Collect Your Data

phk111 collects personal information through the following methods:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, participating in promotions, or contacting our support team.
• Automated collection: Technical and behavioral data collected automatically through cookies, web beacons, log files, and similar tracking technologies when you access or interact with the phk111 platform.
• Third-party sources: In certain cases, phk111 may receive information about you from third-party identity verification providers, payment processors, fraud prevention services, or from publicly available sources, in order to verify your identity and comply with legal obligations.
• Referrals: If you are referred to phk111 through an affiliate or partner program, basic referral information may be provided to us by the referring party for attribution and bonus crediting purposes.

5 How We Use Your Personal Data

phk111 uses the personal data we collect for the following purposes:

phk111 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable Philippine law.

6 Legal Basis for Processing

Under the Data Privacy Act of 2012 (RA 10173), phk111 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the contract between you and phk111 — including account creation, payment processing, and gameplay services — as governed by our Terms and Conditions.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering obligations, KYC requirements, and regulatory reporting.
• Legitimate interests: Processing carried out for phk111's legitimate business interests, such as fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and interests.
• Consent: Where you have provided explicit consent for specific processing activities, such as receiving marketing communications or the use of non-essential cookies. You may withdraw consent at any time by contacting our support team.

7 Data Sharing & Disclosure

phk111 does not sell your personal data to third parties. We may, however, share your data with the following categories of recipients where necessary and lawful:

• Payment processors and e-wallet providers: GCash, Maya, GrabPay, BPI, BDO, Metrobank, UnionBank, and other payment partners receive only the transaction data required to process your deposits and withdrawals.
• Identity verification and KYC service providers: Third-party providers engaged to assist with identity verification, age verification, and AML screening, who are contractually bound to handle your data securely and only for specified purposes.
• Game content providers: Licensed game software providers may receive anonymized or pseudonymized session data necessary to deliver gameplay functionality.
• Regulatory and law enforcement authorities: phk111 may disclose personal data to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine regulatory or law enforcement bodies where required by law or lawful order.
• Fraud prevention and security service providers: Third-party services engaged to detect and prevent fraudulent activity, cheating, and security threats on the Platform.
• Professional advisers: Lawyers, auditors, accountants, and other professional advisers engaged by phk111, subject to confidentiality obligations.

Any third party with whom phk111 shares personal data is required to handle that data in accordance with applicable privacy laws and in a manner consistent with this Privacy Policy.

8 Cookies & Tracking Technologies

phk111 uses cookies and similar tracking technologies (such as web beacons and local storage objects) to enhance your experience on the Platform, maintain session state, remember your preferences, and analyze how the Platform is used. The types of cookies phk111 uses include:

• Essential cookies: Strictly necessary for the Platform to function. These include session management cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Allow the Platform to remember choices you make, such as your preferred language and display settings, to provide a more personalized experience.
• Analytics cookies: Used to collect information about how players interact with the phk111 platform in aggregate, helping us understand usage patterns and improve the Platform.
• Marketing cookies: Used to track visits to the Platform in order to serve relevant promotional content. Marketing cookies are only set where you have provided consent.

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the phk111 platform. For detailed information on managing cookies in your specific browser, consult your browser's help documentation.

9 Data Retention

phk111 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account registration data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, as required by applicable AML and regulatory retention obligations.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, in accordance with AMLA requirements.
• Transaction and gameplay records: Retained for a minimum of five (5) years for regulatory compliance and dispute resolution purposes.
• Customer support communications: Retained for up to three (3) years following the resolution of the relevant support interaction.
• Technical and device data: Retained for up to twelve (12) months, after which it is anonymized or deleted.
• Marketing consent records: Retained for as long as you remain a phk111 player and for a period of three (3) years following account closure.

After the applicable retention period, phk111 will securely delete or anonymize your personal data so that it can no longer be used to identify you.

10 Data Security

phk111's security measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and phk111 servers.
• Encryption of sensitive data at rest using industry-standard cryptographic protocols.
• Role-based access controls limiting access to personal data to authorized phk111 personnel on a strict need-to-know basis.
• Regular security assessments and vulnerability testing of the phk111 platform and infrastructure.
• Secure data center facilities with physical access controls and continuous monitoring.
• Internal data handling policies and staff training programs covering data privacy obligations and secure data practices.

While phk111 takes all reasonable precautions to protect your personal data, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, phk111 will notify affected individuals and the National Privacy Commission (NPC) in accordance with the requirements of RA 10173 and its implementing rules.

You also play an important role in protecting your own data. Always use a strong, unique password for your phk111 account, do not share your login credentials with anyone, and notify phk111 support immediately if you suspect unauthorized access to your account.

11 Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data processed by phk111:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, stored, and disclosed. This Privacy Policy fulfils phk111's transparency obligation.
• Right to Access: You may request a copy of the personal data phk111 holds about you, along with information about how it is being processed.
• Right to Rectification: If any of your personal data held by phk111 is inaccurate or incomplete, you have the right to request correction or update of that information.
• Right to Erasure or Blocking: You may request that phk111 delete or block your personal data where it is no longer necessary for the purposes for which it was collected, subject to phk111's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data on the basis of legitimate interests or for direct marketing purposes.
• Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: If you believe phk111 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact phk111's Data Protection Officer at [email protected] or via our 24/7 live chat support. phk111 will respond to your request within a reasonable timeframe and in accordance with the requirements of RA 10173.

12 Minors & Age Restriction

phk111 employs age verification controls during the registration process and through our KYC procedures to prevent underage access to the Platform. If phk111 becomes aware that personal data has been collected from an individual under the age of 21 without the applicable parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor under your care has registered on phk111, please contact our support team immediately at [email protected] or via live chat so that we can investigate and take appropriate action.

13 Third-Party Services

The phk111 platform integrates with third-party service providers to deliver certain features and functionality, including payment processing through GCash, Maya, BPI, BDO, and other local channels, as well as game content from licensed providers and identity verification services. These third-party providers operate their own privacy policies and data handling practices, which are independent of phk111's Privacy Policy.

phk111 exercises due diligence in selecting third-party partners and requires that all partners who process personal data on phk111's behalf enter into appropriate data processing agreements and comply with the requirements of the Data Privacy Act of 2012. However, phk111 is not responsible for the privacy practices of independent third-party services outside of phk111's operational control.

phk111 does not include third-party advertising networks or social media tracking pixels that would result in your behavioral data being shared with advertising companies or social media platforms for external marketing purposes.

14 International Data Transfers

In the course of providing its services, phk111 may transfer personal data to third-party service providers or data processors located outside of the Philippines. Where such international transfers occur, phk111 ensures that appropriate safeguards are in place to protect the personal data transferred, in accordance with the requirements of RA 10173 and the rules of the National Privacy Commission.

Such safeguards may include data processing agreements incorporating standard contractual clauses, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection. If you have questions about the safeguards applicable to specific international data transfers involving your personal data, please contact our Data Protection Officer.

15 Changes to This Privacy Policy

phk111 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The most current version of this Privacy Policy will always be accessible on the phk111 platform at phk111.net/privacy-policy.

Where changes to this Privacy Policy are material — meaning they significantly affect how we collect, use, or share your personal data — phk111 will provide notice to registered players via the Platform or by email to the address associated with your account. The date of the most recent update is indicated at the top of this Privacy Policy.

Your continued use of the phk111 platform following the posting of an updated Privacy Policy constitutes your acknowledgment of the updated policy. If you do not agree with any changes, you should discontinue use of the Platform and contact our support team to request account closure.

16 Contact & Data Protection Officer Details

If you have any questions, concerns, or requests regarding this Privacy Policy or the way phk111 handles your personal data, please do not hesitate to reach out to us. Our Data Protection Officer (DPO) is responsible for overseeing phk111's compliance with the Data Privacy Act of 2012 and related regulations.

You may contact phk111's Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly through the phk111 platform at phk111.net

phk111 is committed to resolving any privacy-related concerns promptly and in good faith. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which serves as the country's data protection authority responsible for administering and enforcing RA 10173.